FAQ

FAQ

Q1:How long is the lead time for samples?

A:Mostly ship the same day or next day, ship way:by DHL/Fedex/UPS, take about 3-4 days on the way.

Q2:Could I get some samples?

A:Sure,free samples can supply if you can afford the freight charges.

Q3:What format of the file do you need if I want my own design?

A:We have our own designer in house. So you can provide JPG, AI, cdr or PDF, etc

Q4:Is there a middle man draining your profit?

A:Get rid of them,it’s information age.Factory Directly Supply,Provide good price, high-quality, quick-delivery, best quality service.

Q5:Do you have your own factory ?

A:Yes,we are BSCI factory with LFGB certificate.We will make 3D drawing for mold or printing screen for your final confirmation based on technique. 

Q6:Could I use my own logo or design on goods?

A:Yes,silk screen and customised package is available.

Q7:What is the payment team?

A:30% T/T ,70% balance before shipment,L/C at sight,Paypal,West Union etc.

Q8:How to place an order?

1. Sample approval.

2. Client makes 50% deposit or open LC after receiving our PI.

3. Client approves our pp sample, and get the testing report if any necessary .

4. Mass Production.

5. Arrange shipment.

6. Supplier arranges necessary documents and sends copy of these documents.

7. Client effect balance payment. 

8. Supplier sends original documents or telex release the good.